Support Center


  • New Episodes

    An episode is considered "New" when it is initially discovered during a podcast feed refresh. It will keep thi...

    Aug 18, 2013 03:37PM EDT
  • Privacy Policy

    Downcast does not collect or share your personal data. Your device type (e.g. iPhone, iPad), iOS version, Down...

    Aug 18, 2013 03:37PM EDT
  • Manually Populated Playlists

    Downcast doesn't support manually populated (or "on the go") playlists. However, this feature is under conside...

    Jan 09, 2014 08:55PM EST
  • Reset Preferences (Mac)

    As of Mac OS 10.9 preferences files are cached by Mac OS. Prior to Mac OS 10.9 you may have been advised to de...

    Jan 20, 2014 07:10PM EST
  • URL Schemes & Opening Feed URLs (Mac)

    NOTE: This article applies to Downcast 1.0.7+ Supported URL Schemes Downcast supports the following podcast ...

    Feb 17, 2014 08:39AM EST
  • Streaming of password protected media (Mac)

    NOTE: This applies to Downcast (Mac) 1.0.7+ Downcast (Mac) supports password protected podcast feeds. However...

    Feb 17, 2014 08:53AM EST
  • Locating Crash Logs (iOS)

    While troubleshooting a reported issue, Downcast support may request that you send crash logs for Downcast for...

    Apr 07, 2014 09:51PM EDT
  • Bookmark Storage & Inaccessible Resources (Mac)

    Overview Downcast uses a bookmarking feature of Mac OS to store bookmarks for downloaded and imported conten...

    Oct 10, 2014 10:56AM EDT
  • CarPlay Support (Updated 12/21/2015)

    Apple has just informed us that Downcast has been allowed into the CarPlay program. We should be submitting an...

    Dec 21, 2015 05:38PM EST
  • Playback Speeds

    This article is valid as of Downcast for iOS v2.8.27 and Downcast for Mac v1.1.6. For older versions click her...

    Jan 29, 2015 07:40PM EST

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